FAQ

How to place an order?

It’s very easy to order on Flowersandyou.com, You only need to click BUY NOW button and then you will be redirected to our secure payment gateway to pay. If you have any issues placing order, please feel free the contact us at 91+ 99-53-190-886 & +91 99-71-501-247 or email us suport@flowersandyou.com.

Payment options

We accept credit card, debit card, net banking and cash deposit in your nearest HDFC branch.

Delivery Timings

We deliver all days in a year. We don’t promise to deliver on specific time however we do our best to do it on time.

Will the Cake look exactly same as picture?

We have a high quality cake bakeries, we do our best to look exactly same shown in pictures but the flavor will be same as selected.

If i will not at my home,when my order are delivered?

During our delivery we always call recipient and co-ordinate, if recipient number is not reachable then we try to contact you neighbour or bring back to our store and again it will be in process to reach you.

Express delivery timings

Yes we do delivery within 2-4 hours however it will be extra chargeable (Rs.200). Our express delivery timings are 6:00 am – 9:00 am, 9:00 pm – 11:30 pm and 2-4 hours after successful order complete.

Do you deliver at midnite?

Yes we do delivery at midnight however it will be extra chargeable(Rs.300). Midnite orders are delivered between 11:30 pm – 12:30 am.

Do you offer same day delivery?

Yes we do the same day delivery. Orders placed before 5:00 PM will be delivered same day.

How do I know if my order is delivered?

We notify through sms and email if your order has been delivered or you may check it through the tracking tool from our website.

How to track my order?

you can track your order through our tracking tool from our website. Click here

I was placing an order but my page got error

Hardly you get this type of error during time out on payment mode. please do not worry, please try to contact our customer care and they will assist you.

How safe is your website and my card information?

Our servers are highly secured and our payment partner are world-class payment gateways which secured your data.

What if I need to cancel my order?

We cancel your order 2 working days before from delivery date.We refund you 100% amount within 5-7 working days after we get the acknowledge of cancellation
request. One day prior to delivery cancellations is not allowed, unfortunately there will be no refund.

I need to deposit cash. I need you bank details.

Please click here to see our bank details.

How can I change the date of delivery for my order?

It’s possible before one day from your delivery date, you need to contact our customer care they will assist you for the further changes.

Can I Change sender name or other details of my order?

Please contact our customer care before one day from your delivery date.

Can I send multiple orders to one location?

Yes we send multiple order and gifts to one locations,Please contact our customer care for the further query.